Dell’s retail strategy; branded stores in India?
Ok Michael... please make up your mind? Do you have a Dell-branded retail strategy or not?
Posted by Admin Date: Wednesday, August 26, 2009
Dell to report earnings at Close
Dell is reporting its Q2 earnings at the close today (Wed 8/26) and there's lots of chatter about where the company is headed and more importantly where the stock is going...
Posted by Admin Date: Wednesday, August 26, 2009
Today’s Dell Deals – Tuesday, 8/25/2009
Some SNAZZY deals today... Notebook + Netbook for ONLY $907, $99 20" LCD Still available
Posted by Admin Date: Tuesday, August 25, 2009
Today’s Dell Deals – Monday, 8/24/2009
Only one deal today that’s deserving of a ‘Today’s Dell Deal’ but it’s a doozy!
• 20″ Dell S2009W LCD Monitor for $99.00 plus free shipping (normally $149).
qts2hmuw5n
Posted by Admin Date: Monday, August 24, 2009
Not again: Dell accused of not honoring warranties
Citizens for Responsibility and Ethics in Washington (CREW), a consumer advocacy organization, launched Dellception.org to highlight accusations that the Round Rock, TX refuses to honor its “next day service” plans.
CREW also filed a complaint with the District of Columbia Attorney General, asking for an investigation into the experience CREW executive director Melanie Sloan had with Dell when the company refused to honor its “Next Day Parts and Labor On-Site Response.” D.C., as well as other states, prohibits these deceptive trade practices. In a January 2009 settlement with 34 state Attorneys General (not including D.C.), Dell agreed to pay $3.35 million to resolve allegations of deceptive advertising and its failure to honor warranties.
Noted blogger, Jeff Jarvis has made a career of bringing Dell customer service issues to light. The company has made significant efforts to improve its tarnished image and was recently rated on par with its peer companies, although not as high as Apple in customer service and support. The last thing the company needs is additional negative press about its service plans. For the uninitiated, service plans are the lifeblood of many retailers. Often products are sold at or below cost, with the service plan providing profit margins.
Posted by Admin Date: Monday, August 24, 2009
Dell upgraded; Better Prognosis for stock price?
According to Marketwatch.com “Dell Inc. shares climbed as much as 5% Monday after Broadpoint AmTech analyst Dinesh Moorjani raised his rating on the PC giant to buy from neutral on the grounds that Dell is in position to gain from a likely upgrade cycle among its business-customer base next year.” (link)
Interesting to hear that the investment community is only looking at Dell’s stock price as a function of the corporate PC sales environment. The computer industry has been whispering that Dell’s issues existed long before the recent recession and had lost its ability to execute. Michael Dell, after re-assuming the CEO role, changed up his management team, brought in all sorts of outside executives (many of whom have already left), and held multiple employee downsizings.
Are Dell’s problems systemic or will a resurgency of corporate PC purchasing surpress other issues that the company?
Posted by Admin Date: Monday, August 24, 2009
